Privacy Policy
Last updated: July 2026
Nightlane ("we," "us") operates a load board connecting freight carriers with available loads and verifying coverage on assigned loads. This page explains what information we collect and how we use it.
Information we collect
- Carrier verification details (company name, contact info, authority/insurance status).
- Load details submitted by shippers (pickup/delivery locations, rate, equipment type).
- Driver name and contact information (phone number or email), submitted by a carrier when assigning a driver to a load, used solely to send that driver a coverage confirmation link.
How we use it
We use driver contact information only to send a one-time SMS or email containing a private link so the driver can confirm their insurance coverage for the assigned load. We do not use this information for marketing, and we do not sell or share it with third parties other than the messaging providers (such as Twilio) we use to deliver the message itself.
SMS messaging terms
A driver's mobile number is entered into Nightlane by the carrier dispatching that driver, as part of assigning them to a specific load. By entering the number, the carrier confirms the driver has agreed to receive this text as part of their existing working relationship with that carrier.
Mobile opt-in data is never shared with third parties or affiliates for marketing or promotional purposes. It is used solely to deliver the coverage confirmation message for the specific load it was submitted for.
Message frequency: one message per load assignment. A driver who is assigned multiple loads over time will receive one message per assignment; most drivers receive a single message.
Message and data rates may apply. Reply HELP for help. Reply STOP at any time to stop receiving messages.
Opting out
Reply STOP to any text message from us to stop receiving further messages. Because each message is a one-time confirmation link tied to a specific load assignment, most recipients will only ever receive a single message.
Contact
Questions about this policy can be sent to support@midnightloadboard.com.